Your Questions, Answered Plainly
Answers to common questions about personal injury claims.
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Most asked
How do I know if I have a personal injury claim?
If you have been injured due to someone else's negligence — whether in a car accident, at work, or in a public place — you may be entitled to compensation. Each matter depends on its own circumstances, so speaking with a personal injury lawyer is the clearest way to understand your options.
What does "no win, no fee" actually mean?
A No Win, No Fee arrangement means you do not pay legal fees unless your claim is successful. The fee arrangement is set out clearly in a costs agreement before any work begins, so you understand how it works from the start.
Will I have to go to court?
Most personal injury claims resolve without a court hearing. If the insurer disputes your claim or the resolution offered does not reflect what you may be entitled to, your lawyer may recommend proceeding further.
Do I Have a Claim?
4 questions
If you have been injured due to someone else's negligence — whether in a car accident, at work, or in a public place — you may be entitled to compensation. Each matter depends on its own circumstances, so speaking with a personal injury lawyer is the clearest way to understand your options. It costs nothing to find out.
In many cases, yes. Queensland law recognises that more than one party can share responsibility for an accident. Your compensation may be adjusted to reflect your share of responsibility, but partial fault does not necessarily prevent you from making a claim.
Yes. Strict time limits apply to all personal injury claims in Queensland, and they vary depending on the type of claim. Some claims require early notification to the relevant insurer. Getting legal advice early helps ensure you do not miss a critical deadline.
Yes. It is common for certain injuries — including soft tissue conditions, psychological effects, and degenerative issues — to develop or worsen after the initial incident. What matters is that the injury can be linked to the event, not when symptoms first appeared.
Costs & Fees
3 questions
A no win, no fee arrangement means you do not pay legal fees unless your claim is successful. The fee arrangement is set out clearly in a costs agreement before any work begins, so you understand how it works from the start.
No. Under our no win, no fee arrangement, there are no upfront legal fees. During your free initial consultation, we explain how costs apply so there are no surprises.
In most cases, the cost of medical reports and assessments required for your claim is managed as part of the claims process. You generally will not need to pay for these out of your own pocket.
Want to understand how fees work in your specific situation?
The Claims Process
3 questions
While every claim follows its own path, the general process involves an initial consultation, gathering evidence and medical documentation, lodging your claim with the relevant insurer, negotiating a resolution, and — if needed — proceeding to a hearing. Your lawyer manages each stage so you can focus on your recovery.
Timeframes vary depending on the complexity of your matter, the type of claim, the severity of your injuries, and whether a resolution can be reached without a hearing. Your lawyer can give you a clearer indication once they understand your circumstances.
Most personal injury claims resolve without a court hearing. If the insurer disputes your claim or the resolution offered does not reflect what you may be entitled to, your lawyer may recommend proceeding further. If that happens, your legal team prepares and guides you through every step.
Have a question about your specific situation? It costs nothing to ask.
Compensation
2 questions
Depending on the type of claim and your circumstances, you may be entitled to compensation for medical and rehabilitation expenses, lost income, future earning capacity, pain and suffering, and care provided by family or friends. Entitlements vary between claim types.
Compensation is assessed based on factors including the nature and severity of your injury, its impact on your capacity to work, your past and future medical needs, and how the injury has affected your daily life. Each matter is different, which is why a personalised assessment is important.
Choosing a Lawyer
3 questions
You are not legally required to have a lawyer. However, personal injury claims involve structured legal processes, evidence requirements, and insurer negotiations. An experienced personal injury lawyer can help you understand your rights and manage the process on your behalf.
Look for a firm that specialises in personal injury, offers a clear fee arrangement, communicates in plain English, and has experience handling claims in Queensland. A good lawyer keeps you informed, explains your options at each stage, and prepares your matter with care.
Yes. You have the right to change lawyers at any time during your claim. If you feel you are not receiving the communication or progress you expected, another firm can review your matter and discuss how a transition would work. We are happy to have that conversation with you.
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Common Concerns
2 questions
Queensland law includes protections for employees who make legitimate injury claims. If you have concerns about how a claim may interact with your employment, a lawyer can explain your rights and how to protect your position.
Your visa or citizenship status does not necessarily prevent you from making a personal injury claim in Queensland. If you were injured in Queensland, you may be entitled to compensation regardless of your residency status.
